Returns & Exchanges

At REGALROSE, we want you to be completely satisfied with your purchase. If your new pieces aren't quite right, you can return or exchange eligible items within 30 days of delivery.

1

Check Eligibility

Ensure your items are unworn, in their original packaging, and that hygiene seals remain intact for all jewelry items.

2

Submit Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

3

Package and Ship

Securely pack your items and attach the provided return shipping label to the outside of your parcel before dropping it at a local courier point.

4

Receive Refund

Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing